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Magen Caldwell-Woody

Magen Caldwell-Woody

County Extension Administrative Assistant Madison County
Street Address: 258 Carolina Ln
Marshall, NC 28753
Mailing Address: 258 Carolina Ln
Marshall, NC 28753

Job Description As the NCCES Administrative Assistant in Madison County, I am the initial interface with 90% of the customers that our organization interacts with. I manage all reception duties associated with running a front office including answering and routing all phone calls and addressing each individual request from clients entering the facility. With our facility hosting hundreds of events each year, it brings thousands of individuals through our doors, in my position I use a variety of interface techniques to assist in these interactions. I am responsible for the day to day operations of money handling and budget management. My CED, Ross Young is responsible for making the spending decisions and providing oversight of the overall financial stability, however, I am the one that provides daily attention to the details, which include several individual funding streams: County Budget, Grant Budgets, Travel Budget, Office checking account, 4-H checking account, P-Card, Endowments, Event and Room use fees, Client storage fees, and fundraising events. My responsibilities also include the scheduling of all facilities, equipment, space and events associated with the Madison County Extension Center both for Extension events/activities and non-Extension events/activities. Scheduling include the following: Three meeting room spaces, a value added center, a value added kitchen, a walk-in freezer, walk-in coolers, walk-in dry storage, a walk-in fermenting room, multiple value added equipment items, three commercial dehydrators, a mushroom house, and multiple free standing cooling units. This also includes some after-hours and weekend assistance. In addition, I also create and manage the policies associated with client utilization of all these components. I provide leadership to the Extension staff on all computer and electronic based systems and platforms. I am the official Computer Contact for the state for our office, I serve as graphic designer, website manager, social media manager, manage all electronic hardware including the mail system, printing, copying, fax, etc. I also manage all software that is required of Extension offices including but not limited to Wolf Time, E-News, Constant Contact, WRS Reporting System, Adobe, and Media management tools. I also provide hands-on support for programs throughout the year. I work with the CED and Agents as a team player in designing, setting up and implementing programs and events conducted by Cooperative Extension. Some of these duties include: signing in clients for programs, designing/decorating for events, advertising, assisting during programs in any number of ways that makes the program a success. In addition, I manage our Berry/Plant sale program with assistance from the staff. I also provide assistance in numerous ways to many of the County Employees.

Recent Posts by Magen Caldwell-Woody


Madison Landscape / Pesticide Seminar

N.C. Cooperative Extension – Madison County Center will host on December 9, 2021, the Annual Landscape/Pesticide Seminar. Speakers will present on …

Fresh Food and Factsheets

Extension and YMCA Mobile Market

Madison County Cooperative Extension is passing out gardening and safe food handling fact sheets during the YMCA Mobile Markets. …

Cover photo for 2020 Berry / Vegetable Plant Sale

2020 Berry / Vegetable Plant Sale

The N.C. Cooperative Extension, Madison County Center is now taking orders for strawberries, blueberries, raspberries, blackberries, and asparagus. Quantities are …

Cover photo for 2019 Berry & Vegetable Sale Happening Now

2019 Berry & Vegetable Sale Happening Now

The N.C. Cooperative Extension, Madison County Center is now taking orders for strawberries, blueberries, raspberries, blackberries, and asparagus. Quantities are …

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N.C. Cooperative Extension, Madison County Center